What our customers have to say
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Customer stories
Recognised by our customers.
“We wanted a partner who would be able to provide that encompassing solution from a Cyber Security Perspective”
Working with CyberSmart has been very positive. The way they engage in terms of feedback has been really useful to help develop both CyberSmart’s and our portfolio and feel comfortable that the solution set is moving in the right direction.
Synergy with us as a business, growing and trying to do it in the right way is important and we wanted a partner who would be able to provide that encompassing solution from a Cyber Security Perspective.
Stuart Colley
Chief Operating Officer, MFM IT
“Their service and support, both commercially and technically, are top-class”
CyberSmart offer a unique portfolio of add-on products which enhanced the services I was able to offer to my clients. You could say I have grown with them, and I am now very much looking forward to new products and services they are developing which should enable me to add new clients and grow revenue.
Their service and support, both commercially and technically, are top-class. I can be confident that if my clients raise problems or ask questions I can get a swift response for them from the CyberSmart team. I have no hesitation in recommending them.
Peter Elliot
Senior Partner, Empiric Partners
“The accessibility and availability of people throughout the organisation (from bottom to top) is fantastic”
CyberSmart is innovative and ambitious, and we believe they’re totally customer focused, with a determination to succeed.
All of this generates enthusiasm internally for us, and the partnership is something that we strive to continue to grow, in a way that all of us at E-ZU can really get behind. It’s also important to mention that the accessibility and availability of people throughout the organisation (from bottom to top) is fantastic, and we get the sense they really want to work with us.
Sam Lockwood
Head of Marketing, E-ZU solutions
“The work culture, knowledge, great experience and above all expertise especially within the auditing team is second to none”
CyberSmart are a fantastic partner to work with and this is underpinned by the great collaboration and success that has been achieved over the last 2.5 years.
The work culture, knowledge, great experience and above all expertise especially within the auditing team is second to none, the assessors in this team such as Glen Patrick & Mark Shaw are critical to our success. This is the reason why our existing client base in this market is so strong and continues to grow.
Shilpa Moror
Cybersecurity BDM, BSI
“It was checked for us and then submitted on our behalf safe in the knowledge it was complete”
Using the Cybersmart agents on all servers and workstations quickly highlighted where our attention should be directed and when all systems were green, filling in the online questionnaire was straightforward.
Once submitted to Cybersmart, it was checked for us and then submitted on our behalf safe in the knowledge it was complete.
Jeff
Founder, UK
“The platform is so easy to use that from sign up to certification it merely took us 3 hours”
CyberSmart is a simple and easy to understand software that makes obtaining the CE and CE+ certificate very smooth.
The platform is so easy to use that from sign up to certification it merely took us 3 hours. The team behind the software is impeccable.
They were always available when I had any questions and made the process enjoyable. I will definitely be using them again.
Zein
Operations Director, UK
“I could see how good our cybersecurity was across the whole company”
I went through the Cyber Essentials questionnaire adapting the preconfigured answers for our company, this took me around 30 minutes.
After a few hours, I could see how good our cybersecurity was across the whole company, and that we were now ready to apply for our Cyber Essentials certificate and get our free insurance policy.
Neil S
Chief Technology Officer, UK
“Fantastic service from everyone in the team”
I have completed several certifications with CyberSmart, including Cyber Essentials +.
The team has been a fantastic help, especially in helping me understand the more complex aspects of the + certification.
They also managed to get one of our clients’ Cyber Essentials + certification booked in and completed with only a day or two to go. Thank you so much - more coming your way!
Paul
Senior IT Consultant, UK
Customer stories
Recognised by our customers.
"As an MSP, we were highly impressed. Their team was knowledgeable, responsive and patient, and made the whole process smooth and easy."
May Linn UK MSP · Trustpilot
We needed to obtain Cyber Essentials to pitch for new work and it seemed like such an impossible task with a small team like ours. However, CyberSmart made it incredibly easy.
Stuart Davies
Customer since 2019
They listen to the MSP community... Their willingness to work together stands out. We did co-branding material which helped us win new clients.
Jason W.
Small Business, G2
They were happy to meet before we started the renewal assessment... The team are especially skilled at using jargon free language and at explaining complex tech.
Roundabout
Charity
The guidance on the form around common pitfalls is invaluable. When I need a bit more help, the support team is always just a click away on chat and has never let me down.
Martyn B.
Cyber Security and Incident Response Manager
Certifying for CE & CE+ with CyberSmart was the most straight forward assessment process that we have ever experienced... We look forward to re-certifying next year with CyberSmart.
Benedict Jones
Trustpilot review
CyberSmart's portal is easy to use, which is crucial for managing multiple clients' certifications and renewals... Having an account manager to talk through any issues is really useful.
Brendan L.
Validated Reviewer, G2
CyberSmart have saved us a huge amount of working hours... CyberSmart's interface is very easy to use and the online chat an absolute life saver.
PSL Dev
Trustpilot review
Their assessors are knowledgeable, approachable and always willing to explain requirements... It saves us time, removes uncertainty and makes renewing our certifications much easier.
Anonymous reviewer
Building Materials, Small Business
They were very flexible and absolutely helped us to pass our Cyber Essentials Plus. They worked actively with us to resolve security concerns including late into the evening on some occasions.
Amritpal Gill
Trustpilot review
I like how quick CyberSmart is to respond... I never have to waste time chasing anything, as I know that issues I raise or questions will be resolved often the same day or at least within 48 hours.
Annie M.
Small Business, G2
Rapid response to my urgent request for certification. A professional team looked after me from start to finish. Nothing was too much.
Gavin Bunker
Trustpilot review
The interface is so easy to navigate. The deployment is simple and it is such a well constructed path to certification... Fantastic, responsive support team.
Brian W.
Director, Computer & Network Security