Cybersecurity Support Service
Expertise to meet your business needs
Get tailored support and advice for making the most out of your cybersecurity setup. Leverage our partner network to augment and support your internal IT resources.
Going solo when it comes to cybersecurity can present serious challenges due to resource constraints, potential blindspots and knowledge gaps. This can leave your business susceptible to threats.
Why?
As many as 51% of UK businesses report a cyber skills shortfall and an additional 33% have an advanced cyber security skills gap. With statistics like that, it’s unsurprising that 50% of UK businesses lack confidence in managing their own cybersecurity.
How we solve it
Instant interactive demo
Dedicated account management
Expert advice and guidance
A dedicated account manager who understands your business’s unique requirements, providing tailored advice and guidance to navigate the complex landscape of cybersecurity.
Fast and personal
Available as and when you need help during your business hours. UK-based, human support teams geared towards your business’ success.
On your side
An extension to your IT team, providing recommendations on cybersecurity setup and helping you make the most out of our platform.
Long-term support and partnership
Our dedicated account managers foster long-term success through forging collaborative partnerships with our customers and providing continuous support for as long as it’s needed.
The CyberSmart Difference
UK-based support at the click of a button. Expertise that’s on your side and supports you in your role. Long-term business planning and collaboration to support you in deploying the best IT strategies.
Extensive partner network
IT consultancy
On-demand advice and support from experts within your industry. Access their regulatory and technical expertise to maximise the IT strategy for your business.
Help desk support
Timely remote assistance inside and outside business hours. Augment your teams with on-demand support as and when you need it.
Cybersecurity services
Strengthen your cyber stack with cybersecurity assessment, testing and managed services. Strengthen your defences and shield your business against sophisticated cyber attacks
Cloud service management and monitoring
Extend and protect your architecture in the cloud through access to monitoring, building and support services from our network. Assess, manage and migrate workloads to the cloud and enjoy enhanced security, efficiency and protection.
Technology procurement and management
Put in place the best processes to purchase IT resources, including hardware, software and cloud technology. Access their procurement specialists to negotiate better prices, contracts and services from vendors.
The CyberSmart Difference
Over 800 handpicked IT partners to help you get the most out of your cybersecurity. Diverse coverage across consultancy, cybersecurity, implementation and more. Seamless incorporation of CyberSmart products into partner services.
Fully supported onboarding
Extensive onboarding and support team
Our onboarding process sets the foundation for a successful cybersecurity partnership. Comprehensive onboarding, strengthened by our support team, ensures seamless integration of cybersecurity measures into your business’ operations.
Email workflows and in-platform walkthroughs
Step-by-step email onboarding will ensure you have everything you need to get up and running fast. Combined with in-platform walkthroughs and tooltips, our platform can be adopted and actioned in minutes.
Comprehensive knowledge base
Get answers to all your platform questions in just a few clicks. You can rely on our knowledge base for answering minor issues and practices, for everything else you can raise tickets for quick remediation.
White papers and articles
Get in the know about the latest cybersecurity threats and trends. Educate your business on security topics and ensure everyone is up to date with the most pressing IT issues.
The CyberSmart Difference
Comprehensive onboarding underpinned by our support team, in-platform help and best practice guides. Self-serve your troubleshooting through our knowledge base and raise tickets for everything else. Get access to the latest cybersecurity trends and
topics in your industry.
Awards
But don’t just take our word for it, here’s what the industry has to say;:
Security Vendor of the Year – SME
Computing Security Excellence Awards
Cyber Security Vendor of the Year
Technology Reseller Awards
Tech Growth Business of the Year
National Technology Award
CyberTech 100
2023
Global List
Can’t find what you are looking for?
Cybersecurity training and certification
Build the human firewall. Comprehensive training, certification and IT policy management solutions built for SMEs.
Cybersecurity insurance
Financial security and recovery. Insurance you can rely on, your financial fallback, built for SMEs.
Cybersecurity support
Expertise that meets your business needs. Unlimited help and support, built for SMEs.
Guard your business against device misconfigurations and software vulnerabilities; deny attackers a backdoor into your critical systems and infrastructure
Who is it for?
Small and medium sized enterprises
Complete cybersecurity solutions for SMEs. Protect your critical data, train your employees in cyber-secure behaviours, ensure policy compliance and meet your security goals confidently with CyberSmart.
Managed IT providers
Enhance your product portfolio, with complete security solutions built for SMEs. Deliver Cyber Essentials certification, protect your customers with Active Protect and partner with the leading UK provider of SME cybersecurity.
What our partners say
“The work culture, knowledge, great experience and above all expertise especially within the auditing team is second to none”
CyberSmart are a fantastic partner to work with and this is underpinned by the great collaboration and success that has been achieved over the last 2.5 years. The work culture, knowledge, great experience and above all expertise especially within the auditing team is second to none, the assessors in this team such as Glen Patrick & Mark Shaw are critical to our success. This is the reason why our existing client base in this market is so strong and continues to grow.
Shilpa Moror
Cybersecurity BDM, The British Standards Institution, UK
“We believe they’re totally customer focused, with a determination to succeed”
CyberSmart is innovative and ambitious, and we believe they’re totally customer focused, with a determination to succeed. All of this generates enthusiasm internally for us, and the partnership is something that we strive to continue to grow, in a way that all of us at E-ZU can really get behind. It’s also important to mention that the accessibility and availability of people throughout the organisation (from bottom to top) is fantastic, and we get the sense they really want to work with us.”
Sam Lockwood
Head of Marketing, E-ZU Solutions, UK
“We wanted a partner who would be able to provide that encompassing solution from a Cyber Security Perspective.”
Working with CyberSmart has been very positive. The way they engage in terms of feedback has been really useful to help develop both CyberSmart’s and our portfolio and feel comfortable that the solution set is moving in the right direction. Synergy with us as a business, growing and trying to do it in the right way is important and we wanted a partner who would be able to provide that encompassing solution from a Cyber Security Perspective.
Stuart Colley
Chief Operating Officer, MFM IT, UK
“Their service and support, both commercially and technically, are top-class.”
CyberSmart offer a unique portfolio of add-on products which enhanced the services I was able to offer to my clients. You could say I have grown with them, and I am now very much looking forward to new products and services they are developing which should enable me to add new clients and grow revenue. Their service and support, both commercially and technically, are top-class. I can be confident that if my clients raise problems or ask questions I can get a swift response for them from the CyberSmart team. I have no hesitation in recommending them.”
Peter Elliot
Senior Partner, Empiric Partners, UK
Hot off the press, our latest cybersecurity reports and insights
Malware-as-a-Service and the rise of DIY cybercrime
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What is a banking trojan and how do you stop one?
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How nation-state cyber warfare affects you
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Demystifying malware: The 5 stages of a malware attack
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What is a remote access takeover?
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What is fileless malware and how can you safeguard your systems?
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Frequently asked questions
Sign up to one of our plans or, if you’re still unsure what’s best for your business, get in touch and we’ll talk you through it.
You can call us on 0207 993 6990, email us at hello@cybersmart.co.uk or hit the ‘chat with an expert’ button in the corner of this page to access our live chat.
Our team are available 9am-6pm Monday to Friday. However, you can get in touch with us via email or live chat anytime and we’ll get back to you as soon as possible.
Yes, you can find quick how-to’s and troubleshooting guides in our Knowledge Base. And, if you’re still stuck our support team are on hand to help.